Real outcomes for real organisations

We work with leaders who want practical results and a trusted partner

 

AI roadmap from exploration
to implementation

Industry: Industrial gas supplier

Moved users beyond isolated AI experimentation toward a structured approach for governance and value creation.

Delivered:
AI discovery workshops to identify use cases, AI Maturity assessment, roadmap development, and working group recommendations.

Outcome:
A clear, practical path for prioritising AI opportunities and turning exploration into measurable business improvement.

Globally aligned compliance across the customer lifecycle

Industry: Financial services & payments
Mapped customer lifecycle processes for a global payments organisation operating in highly regulated environments.

Delivered:
Delivered end‑to‑end process mapping, COSO framework alignment with control points.

Outcome:
Consistent, auditable, and scalable compliance processes across onboarding and offboarding.

Strategic IT leadership without
full-time overhead

Industry: Not-for-profit
Fractional IT leadership for an organisation without this capability, helping management make better technology decisions.

Delivered:
IT advisory, vendor management, security uplift, digital transformation guidance, and support for an internal IT role.

Outcome:
Stronger IT governance, reduced operational risk, and a more sustainable internal capability model with reduce outsourced support.

Compliance confidence
for legal sector clients

Industry: Legal services
Supported a law firm facing increasing compliance obligations from large global clients and needing to demonstrate security maturity.

Delivered:
Embedded compliance support, client assurance management, and implementation of a recognised cyber security framework.

Outcome:

Improved audit readiness, clearer compliance evidence, and stronger confidence in retaining high-value corporate clients.

Adopted collaboration platform with sustained engagement

Industry: Financial services

Helped a marketing team understand whether Viva Engage was suitable for improving communication and workforce engagement.

Delivered:
Tailored Viva Engage training, practical use case demonstrations, licensing guidance, governance considerations, and adoption planning.

Outcome:
Clearer platform understanding, better rollout confidence, and informed decision-making on future communication and engagement .

Workforce optimisation adopted through structured change

Industry: Banking and operations
Supported the implementation of a workforce optimisation platform across multiple operational business units.

Delivered:
Change strategy, communications, stakeholder engagement, leadership toolkits, readiness activities, training and adoption resources.

Outcome:
Improved stakeholder readiness for smoother transition to new operational tools and ways of working.

 

Better collaboration
across Microsoft 365

Industry: Sports organisation
Helped staff improve collaboration, communication, and information management using Microsoft Teams, SharePoint, and Microsoft 365.

Delivered:
Discovery workshops, tailored Teams and SharePoint training, and practical guidance on document management and channel-based collaboration.

Outcome:
Improved staff confidence, clearer ways of working, and better use of Microsoft 365 for day-to-day collaboration.

Emissions reporting reduced
from 3 days to 1

Industry: Industrial/Manufacturing
Automated emissions reporting by removing manual data sourcing and consolidation to meet sustainability goals.

Delivered:
Delivered automated data capture and standardised reporting workflows bringing toegther multiple data sources.

Outcome:
Reporting effort reduced with improved accuracy and repeatability and removed single point of failure risk.

Adopted collaboration platform with sustained engagement

Industry: Media & Entertainment
Migrated a media and entertainment organisation from a legacy social platform to Viva Engage with structured adoption support.

Delivered:
Platform migration, targeted communications, and user enablement training.

Outcome:
Improved engagement, clearer governance, and sustained platform usage across the business.

On-Demand IT support for

internal technology teams

Industry: Security technology
Supported a global technology business that needed leadership for its internal IT function without appointing a full-time replacement.

Delivered:

IT manager advisory support, peer review, small project delivery, process review, and system selection and implementation guidance.

Outcome:
Improved decision-making, stronger operational focus, and better alignment between technology and business priorities.

Standardised documents for a scalable quality system

Industry: Engineering services
Improved a document environment where templates, forms, and client-facing articles had become inconsistent and difficult to govern.

Delivered:
Reviewed more than 50 templates, developed a style guide, recommended rationalisation, and created document governance and  guidance.

Outcome:
A more consistent, professional, and scalable document ecosystem aligned to future quality management needs.

Cyber security maturity
aligned to client assurance

Industry: Technology and consulting

Supported an organisation facing increasing cyber security assurance demands from enterprise and public sector clients.

Delivered:
Assessed existing controls, reviewed framework options, recommending NIST CSF 2.0, and  practical security maturity roadmap.

Outcome:
Clearer governance, reduced assurance effort, and a scalable approach to demonstrating cyber security maturity.

Sustainable audit platform
built in Microsoft 365

Industry: Industry association
Created a secure audit system for a membership body needing members to self-audit against sustainable practices.

Delivered:

Built a Microsoft 365 solution using SharePoint, Power Automate, and Power Apps, with training and continuous improvement support.

Outcome:
A more efficient, secure, and repeatable audit process that can evolve as industry requirements change.

Embedded change support
for technology delivery

Industry: Insurance service provider
Supported multiple technology initiatives that required stronger communication, user readiness, change governance and adoption .

Delivered:
Change management support for Teams, Intune, print, desk booking, CAB governance, technology communications and awareness.

Outcome:
Improved user readiness, more consistent technology communication, and stronger adoption of new tools and ways of working.

Confident, responsible
Copilot use at scale

Industry: Financial services
Enabled nearly 500 financial advisers and support staff to use Microsoft 365 Copilot safely in real advisory workflows.

Delivered:
Regulator‑aligned, role‑based nationwide training rollout with clear AI guardrails,

Outcome:
Faster document creation, drafting and analysis, improved confidence and consistent AI usage.

System selection to live, adopted platform within the practice

Industry: Legal Practice
Supported a legal firm through the end‑to‑end practice management and document management system selection process.

Delivered:
Developed clear requirements, transparent vendor shortlisting and implementation oversight.

Outcome:
Confident system selection and smooth system transition supported by user training and communications.

Ongoing IT Manager
as a Service for modern retail

Industry: Retail

Enabled a national retail business to maintain best practice IT and security while allowing management to focus on business operations.

Delivered:
Security reporting, staff awareness, policy review, vendor management, and support for SaaS and cloud modernisation.

Outcome:
Stronger IT oversight, reduced legacy dependency, and a more proactive approach to security and technology improvement.

Transitioned to the governed Microsoft 365 environment

Industry: Healthcare &Diagnostic Services
Transitioned a healthcare and diagnostic services organisation from Google Workspace to Microsoft 365.

Delivered:
Delivered tenant configuration, SharePoint information architecture and ownership, and user onboarding.

Outcome:
Clearer information governance, reduced duplication of content, access rules and reduced reliance on shadow tools.

Global IT security operations

support at scale

Industry: Security technology
Supported a global technology business that needed leadership for its internal IT function without appointing a full-time replacement.

Delivered:

Managed a six-person IT team, coordinated network operations, strengthened reporting, and supported incident, SLA and projects.

Outcome:
Improved engagement, clearer governance, and sustained platform usage across business users and defined processes.

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