Microsoft Teams Best Practice
Anthony Harper
About
Anthony Harper is a specialist law firm providing legal services across a variety of sectors. It consists of approximately 170 staff across Auckland and Christchurch.
What Was Needed
The firm was looking to deploy Microsoft Teams and Teams Calling across the organisation and wanted to ensure setup and staff were trained following best practice.
We learnt a lot from Ben about what we needed for our rollout and modified our actions as a result. Both Ben and Dino were very accommodating and easy to work with, despite some oddities of our environment which resulted in changes to the standard messaging and training they may have normally used. – DAVID LONG – Head of Technology
Our Solution
Kambium developed and administered the Change Management Plan and activities that included the communications, development of training resources, training delivery and floor support. Upon the migration of the SharePoint, Kambium led the discovery workshops with key stakeholders, then designed and built the new SharePoint. In addition, new practices to manage authors and content permissions were also established. For Teams Calling, Kambium prepared the communications and training to enable users to utilise telephony features on both the app. and physical Teams phones, reducing confusion and disruption when systems cutover.
