As a global leader in fresh produce marketing and distribution, Freshmax recognised an opportunity to simplify how information was shared across the business. With multiple systems supporting document management and collaboration, the organisation wanted to create a more connected, secure, and efficient digital workplace.

Their goal was clear: create a secure, scalable digital workplace that would improve user experience today while providing a foundation for future innovation.

Although Freshmax had already embraced Microsoft 365, key collaboration and document management processes still relied on legacy platforms. By bringing these capabilities into SharePoint, the organisation could reduce complexity, improve user experience, and establish a single source of truth for business information. The initiative spanned multiple business entities, users, and international operations.

Working closely with Freshmax, Kambium helped establish the foundations required for a successful transition.

Outcomes That Extended Beyond Technology

The move to SharePoint delivered benefits that reached well beyond system consolidation. By establishing a single collaboration platform, Freshmax created a more streamlined, secure, and efficient digital workplace. Information became easier to locate, teams could collaborate more effectively, and users gained the ability to work on documents simultaneously across locations. 

Key Outcomes

• A single source of truth for business information
• Improved collaboration and document co-authoring
• Reduced complexity across platforms and storage systems
• Simplified support and administration
• Increased ownership of information and security by business teams
• Reduced reliance on legacy applications and associated costs
• Stronger integration across the Microsoft 365 ecosystem

These improvements helped create a more connected organisation while supporting Freshmax’s ongoing focus on operational efficiency.

Creating Internal Capability

A key element of the project’s success was the emphasis on knowledge transfer and user enablement.

Kambium worked alongside Freshmax to establish governance practices and role-based ownership through site champions within each business entity. This approach helped shift responsibility closer to the business while ensuring data remained secure and appropriately managed. Combined with targeted training and practical guidance, this enabled users to confidently adopt new ways of working and maximise the value of the platform over time. 

Creating Momentum for What’s Next

As the organisation’s understanding of Microsoft 365 expanded, so too did the opportunities for future innovation. With a strong foundation now in place, Freshmax began exploring additional capabilities across the Microsoft ecosystem, including opportunities to improve workflows, automate manual processes, and further enhance collaboration across the business. What began as a platform consolidation initiative ultimately created momentum for a broader digital transformation journey. 

Today, Freshmax benefits from a more connected, collaborative, and scalable digital workplace. By consolidating systems, improving information accessibility, and empowering employees through training and governance, the organisation has established a strong platform for future growth and continued innovation. With greater confidence in the Microsoft ecosystem and a clearer view of what is possible, Freshmax is well positioned to continue exploring new opportunities that enhance productivity, collaboration, and business performance.